Stress Free Shopping: Our Wedding Shoppe return policy.
Most bridal salons and wedding websites have an ugly "all sales final" return policy, but not the Wedding Shoppe! Online wedding shopping should be stress-free, and we're guaranteeing 100% satisfaction thanks to our return policy. To return your merchandise to the Wedding Shoppe...
- Return your merchandise within 15 days of receiving it.
- Return merchandise in its original condition and in original packaging with tags attached. Monogrammed, dyed, or personalized items cannot be returned or exchanged.
- Call 1-877-294-4991 for a Return Authorization number and write it on the outside of the box.
- Complete the return form and place it in the box.
- Mail the box using your preferred shipping method. When we receive it, we will send you an email.
- Once you receive our email, call us with your credit card information and we will issue a refund minus and restocking fees.
Return / Refund Policy
Online merchandise cannot be returned to our store; we accept returns of online merchandise via mail only.
Dress Return Policy
We accept returns on all dresses in their original condition – meaning: unworn, unwashed, unaltered, undamaged, clean, and free of lint and hair – and must have tags intact and still attached. All returns must be made within
15 days of the date on which the shipment was delivered by the carrier.
Shipping
Shipping costs are the responsibility of the customer, and are non-refundable. No credit is given for packages lost during shipment.
Do you accept returns or bridesmaid dresses in their original bag and condition? Never worn.